A Century Intelligence product

AI OPERATING LAYER THE COUNTER

AI OPERATING LAYER THE COUNTER

AI OPERATING LAYER THE COUNTER

Never miss a customer. Automate every counter.

BranchKinect is the AI operating layer for the distribution counter — automating every workflow and turning new reps into top performers from day one.

Layers on your existing systems • No rip and replace • Live in weeks, not months

Layers on your existing systems • No rip and replace • Live in weeks, not months

LIVE AT THE COUNTERBranch #142
Missed line picked up — answered by AI agent
0s
Upsell prompt — filter kit added
+$146
Warranty check — Trane XR16 · in coverage
Text · Precision HVAC — '3/4 copper, 200 ft'
now
Cross-reference — SKU match found
Order #8820 — will-call ready
4:15pm
Incoming call — routed to Mike
2s
Missed line picked up — answered by AI agent
0s
Upsell prompt — filter kit added
+$146
Warranty check — Trane XR16 · in coverage
Text · Precision HVAC — '3/4 copper, 200 ft'
now
Cross-reference — SKU match found
Order #8820 — will-call ready
4:15pm
Incoming call — routed to Mike
2s

THE DISTRIBUTION WARS

THE DISTRIBUTION WARS

THE DISTRIBUTION WARS

Four industry trends are squeezing branch operations

The branch is the battlefield. The counter is the frontline — and it decides who wins.

4%

4%

of HVAC contractors say the counter rep most influences where they buy.

4%

4%

of HVAC contractors say the counter rep most influences where they buy.

When your rep knows their stuff and moves fast, money flows. When they don't, it walks to a competitor.

Labor Crisis

A retiring generation is taking decades of product knowledge with it.

2M+ skilled jobs unfilled by 2030 · Deloitte / Mfg. Institute

Labor Crisis

A retiring generation is taking decades of product knowledge with it.

2M+ skilled jobs unfilled by 2030 · Deloitte / Mfg. Institute

Labor Crisis

A retiring generation is taking decades of product knowledge with it.

2M+ skilled jobs unfilled by 2030 · Deloitte / Mfg. Institute

Customer Expectations

Millennial and Gen-Z contractors expect 24/7, instant answers, same-day everything.

HARDI State of the Channel

Customer Expectations

Millennial and Gen-Z contractors expect 24/7, instant answers, same-day everything.

HARDI State of the Channel

Channel Disruption

Amazon Business and marketplaces jumped from 2% to 5% of HVAC sales in four years.

HARDI Voice of Contractor

Channel Disruption

Amazon Business and marketplaces jumped from 2% to 5% of HVAC sales in four years.

HARDI Voice of Contractor

Consolidation

200+ HVAC distribution deals in 2024. Scale up fast, or get absorbed.

Industry M&A trackers

Consolidation

200+ HVAC distribution deals in 2024. Scale up fast, or get absorbed.

Industry M&A trackers

BUILT FOR THE FRONT LINE

BUILT FOR THE FRONT LINE

BUILT FOR THE FRONT LINE

How BranchKinect adds productivity and profitability to each branch location

BranchKinect turns leaks into recovered revenue – automatically, on every shift.

// TURN EVERY REP INTO AN A-PLAYER

// TURN EVERY REP INTO AN A-PLAYER

// TURN EVERY REP INTO AN A-PLAYER

Ramp reps in days, not years

Tribal knowledge made instantly available to all

Customer history surfaced in real time

Smart upsell and cross-sell prompts

BG

+$0k

+$0k

Knowledge gap recovered

// UNIFY EVERY TOOL AND CHANNEL

// UNIFY EVERY TOOL AND CHANNEL

// UNIFY EVERY TOOL AND CHANNEL

One workspace for the whole counter

Lookups, quotes, orders, and payments

Transfers, non-stock orders, cross-referencing

Warranty and fulfillment tracking

BG

+$0k

+$0k

Transaction productivity gain

// NEVER MISS A CUSTOMER

// NEVER MISS A CUSTOMER

// NEVER MISS A CUSTOMER

Every call, text, and chat answered

Unlimited inbound calls

Unlimited texting (Prokeep)

Calls and texts routed to the next available rep

BG

+$60k

+$60k

Recovered missed opportunities

COMBINED UPLIFT POTENTIAL

COMBINED UPLIFT POTENTIAL

COMBINED UPLIFT POTENTIAL

Save +$417k per branch, per year

  • Layers on your existing stack

  • No rip and replace

  • Live in weeks, not months

VS
CAM
CAM
Your AI counter rep source
ONLINE
PRECISION HVAC • 9:42 PM
Do you have 3/4 copper in stock and can someone answer after-hours?
✓ Answered in 3s · after-hours · no rep needed

MEET THE AGENT

MEET THE AGENT

MEET THE AGENT

CAM runs your counter, 24/7

CAM is BranchKinect's AI agent, trained on Century Intelligence's HVAC knowledge graph. It answers product questions, builds quotes, places orders, and picks up every after-hours call — with the depth of your best 15-year counter veteran.

Answers product questions via calls, texting, and web inquires

Answers product questions via calls, texting, and web inquires

Creates quotes

Places orders

Handles after-hours calls

Handles after-hours calls

Grounded in your HVAC knowledge graph

Every part, spec, cross-reference, and compatibility rule your business runs on — so CAM's answers are accurate, not guesses.

Grounded in your HVAC knowledge graph

SEE CAM LIVE

SEE CAM LIVE

SEE CAM LIVE

This is CAM working a real call

A customer calls after hours about a capacitor. CAM identifies the equipment, pulls the exploded parts diagram, and surfaces 11 matching parts in stock. Customer confirms part, CAM processes the order, and it's ready for pickup.

COUNTER WORKFLOW AUTOMATION

COUNTER WORKFLOW AUTOMATION

COUNTER WORKFLOW AUTOMATION

Everything the counter does, handled

BranchKinect works the counter end to end — from the moment a customer reaches out to the order going out the door.

Counter operations

The transactional work that keeps the line moving.

AI Agent for HVAC

Quote Generation

Order Management

Inventory Availability

Product Lookup & Cross-Reference

Warranty Lookup

Counter operations

The transactional work that keeps the line moving.

AI Agent for HVAC

Quote Generation

Order Management

Inventory Availability

Product Lookup & Cross-Reference

Warranty Lookup

Counter operations

The transactional work that keeps the line moving.

AI Agent for HVAC

Quote Generation

Order Management

Inventory Availability

Product Lookup & Cross-Reference

Warranty Lookup

Customer Intelligence

The context that turns every interaction into a sale.

Customer Pricing

Customer Context Ingestion

Customer Identification

Customer History

CRM

Upsell, Cross-Sell & Promotions

Customer Intelligence

The context that turns every interaction into a sale.

Customer Pricing

Customer Context Ingestion

Customer Identification

Customer History

CRM

Upsell, Cross-Sell & Promotions

Customer Intelligence

The context that turns every interaction into a sale.

Customer Pricing

Customer Context Ingestion

Customer Identification

Customer History

CRM

Upsell, Cross-Sell & Promotions

Increase Revenue

Boost Customer Loyalty

Develop Top Talent

© 2026 BranchKinect - a Century Intelligence Product

Increase Revenue

Boost Customer Loyalty

Develop Top Talent

© 2026 BranchKinect - a Century Intelligence Product

Increase Revenue

Boost Customer Loyalty

Develop Top Talent

© 2026 BranchKinect - a Century Intelligence Product